We are seeking a customer-focused and detail-oriented Service Advisor to act as the liaison between our customers and the service department. The ideal candidate will provide exceptional customer service, assess customer needs, and ensure timely and efficient handling of service requests. This role requires strong communication skills, technical knowledge, and the ability to manage multiple tasks effectively.
Job Requirement
High school diploma or equivalent; additional training or certification is a plus.
Proven experience as a Service Advisor or in a customer service role.
Strong communication and interpersonal skills.
Ability to understand and explain technical information clearly.
Proficiency in using computer systems and service management software.
Excellent organizational skills and attention to detail.
Ability to work in a fast-paced environment and manage multiple priorities.