High school diploma or equivalent; bachelor’s degree preferred.

• • Proven experience as a Tele Collection Officer or in a similar role.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to handle sensitive and confidential information.
  • Proficiency with customer management software and Microsoft Office.
  • Goal-oriented mindset with the ability to meet collection targets.
  • Ability to remain calm and professional under pressure.