A Telecaller is responsible for making outbound calls or handling inbound calls to communicate with customers, generate sales, provide customer support, or collect payments. The role requires good communication skills, persuasion, and customer service abilities to achieve company objectives.
Job Requirement
✔ Education:
Minimum 12thGraduate in any field.
✔ Experience:
Freshers or candidates with 1-3 years of telecalling, sales, or customer service experience.
✔ Technical Skills:
Basic knowledge of computers, CRM software, and MS Office.
Experience in handling calls, sales, or customer support is a plus.
✔ Soft Skills:
Excellent verbal communication and listening skills.
Strong persuasion, negotiation, and problem-solving abilities.
Ability to handle rejection and work under pressure.