Key Elements of Automotive Retail Vertical:

• Dealerships: Automotive retailers are often franchised dealerships authorized by manufacturers to sell their vehicles. These dealerships can be from Passenger / Commercial / Agricultural Sector, single-brand or multi-brand.
• Sales: The main function is the sale of new or used vehicles. Sales professionals guide consumers through the buying process, from vehicle selection to financing options.
• Parts, Service, Body & Paint: Many dealerships have service centers where they offer Periodic maintenance, Body & Paint repairs and sales of spare parts. This adds to the revenue stream beyond the vehicle sale itself.
• Customer Service Experience: Providing excellent customer service is critical in automotive retail, from personalized vehicle recommendations to after-sales support.
  Marketing Technology and E-commerce: The sector has seen significant growth in online sales channels. Consumers now expect to browse cars, compare models, and even complete the entire purchase process online.
• Financing and Insurance: Automotive retailers often partner with banks and finance companies to provide consumer financing options, including loans and leases. They also offer vehicle insurance as part of the package.
• Value Added Services: Extended Warranty, Road Side Assistance, Auto Spa & Cleaning Services, Accessories and any more Additional value revenue generation business models.